Privacy Policy

Last Updated: [Insert Date]

At Chic Shoes Shop (“we”, “us”, or “our”), operating at www.outdoorxlshoes.com, we value your trust as much as you value quality outdoor footwear. Just as our Barth trekking shoes protect your feet on challenging trails, we’re committed to protecting your personal information with the highest security standards.

1. Information We Collect

To provide you with premium outdoor gear and exceptional service, we collect:

• Personal Identification: Name, email address, phone number, shipping/billing address when you make a purchase of our Black Diamond climbing shoes or Falke cozy slippers.
• Payment Information: Credit/debit card details (processed securely via PCI-compliant systems) or PayPal information when you purchase Barth semicircular trekking poles or compression socks.
• Order Details: Products ordered (like Barts Basic socks or Barth Trekking Halbrund models), sizes, preferences, and purchase history.
• Technical Data: IP address, browser type, device information, and website usage patterns through cookies and tracking technologies.
• Communication Records: Correspondence when you contact our Alaska-based customer service team.

2. How We Use Your Information

Your data helps us provide the same reliability in our services as our Barth trekking footwear provides on the trail:

• Process orders for technical climbing shoes or kids’ slippers and arrange worldwide shipping (excluding some Asian countries and remote areas).
• Provide customer support from our Anchorage headquarters regarding your outdoor gear purchases.
• Improve our website and product offerings based on how adventurers like you interact with our content.
• Send transactional communications (order confirmations, shipping updates) and, with consent, marketing about new arrivals like the latest Black Diamond climbing models.
• Prevent fraud and enhance security, mirroring the protection our compression socks offer for your feet.

3. Data Sharing & Disclosure

We treat your data with the same care we take in selecting our premium outdoor products:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill your orders.
• Legal Compliance: When required by law or to protect our rights, similar to how our trekking poles provide stability in uncertain terrain.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
• Never Sold: We don’t sell your personal data to third-party marketers.

4. International Data Transfers

Based in Anchorage, Alaska (9223 Elgin Circle), we serve adventurers globally. Your data may be transferred to and processed in countries outside your own, always protected by appropriate safeguards.

5. Data Security

We protect your information with the same dedication our Black Diamond climbing shoes protect your performance:

• SSL encryption for all transactions (like when purchasing Barth Trekking Round models)
• PCI-DSS compliance for payment processing
• Regular security audits of our systems
• Limited employee access to personal data
• No storage of complete payment details on our servers

6. Your Rights

You have control over your data, just as you control your outdoor adventures:

• Access: Request a copy of your personal data we hold.
• Correction: Update inaccurate information (like your shipping address for Falke kids’ shoes).
• Deletion: Request erasure of your data under certain conditions.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Restriction/Object: Limit how we use your data in specific circumstances.

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies – small files that help us:

• Remember your preferences (like your preferred trekking pole size)
• Analyze site traffic to improve your shopping experience
• Enable features like your shopping cart for Barth semicircular models

You can control cookies through your browser settings, though this may affect website functionality.

8. Children’s Privacy

While we sell Falke Checked Cosyshoes for kids, our website isn’t directed at children under 13. We don’t knowingly collect their data without parental consent.

9. Policy Updates

We may update this policy as our business evolves, just as we update our product line with new Barth trekking models. Significant changes will be communicated via email or website notice.